Why Us: 12 Reasons

1. Holidays for a lifetime

With our ever-developing portfolio of destinations, properties and experiences, we can take you on holidays for a lifetime.  Be it your first hotel weekend away; your baby-moon, honeymoon or anniversary; your family holidays for tots, toddlers, teens or multi-generation; or your annual must-dos and bucket list experiences. 

2. We are established & know what it takes

We have been doing this since 2006.  We have trained and worked ‘in it’ from the grass roots up.  We know what it takes to run luxury chalets and to make people happy so they return year on year.  As a result, we know what to look for when selecting our properties and partners to ensure they meet, and exceed, expectations. 

3. It doesn't cost you

Contrary to belief, booking through a Tour Operator doesn’t cost you anymore than going direct. We believe that it actually adds value and saves you in time. We offer a price-match promise for a start. We can arrange every element for you and your money is safe. Booking with people that care, with expertise and that honestly advise to ensure the place is right for you and you only.


A complimentary concierge service (that would usually come with a surcharge) with a high level of efficiency, detail and knowledge to get you the very best and more from your holiday.

4. Complimentary concierge service

Our dedicated, knowledgable and wonderful concierge team will look after your every holiday need before and during your stay.  They are the magic makers behind the scenes that set our service apart. It’s all in the detail – from ensuring that the boring but important stuff is taken care of to making personal recommendations just for you, and to booking your travel, childcare, catering, restaurants, massage, and activities. You name it.  And, what’s more it doesn’t cost you. 

5. We are a bonded tour operator

We can book every element of your holiday – accommodation, transfers and flights.  The fact that we are bonded means that each one of these elements is protected so you don’t have to worry. 

6. Hotels & houses you'll love

We are forever scouring the globe for F&P-friendly properties, from remote luxury lodges to boutique family hotels.  Each property is carefully considered with our guests in mind and must tick our F&P criteria – excellent locations, a sense of place, people on the ground that care, activities for all, creature comforts, remarkable food, warm and attentive service, and thoughtful detail.   

7. We are ski chalet specialists

Our origin is ski. We founded Fish&Pips chalets in 2006 and never looked back. Over the years we operated up to 20 chalets across Méribel and Val d’isere, but we have since returned to our Méribel roots in order to focus on delivering a specialist, personal, tailored, foodie and luxury chalet experience like no other.  

8. We are small, personal & get to know you

Getting to know our guests and forging relationships has always been front and centre.  As a result we really understand our guests’ holiday habits and needs, so much so that we have become the travel go-to for many which makes crafting holidays that fit second nature. Our small team always loves hearing from you, debriefing the last trip, and planning the next trip and beyond.  

9. We know how to family holiday

Most of our team are mothers and our children span all ages.  Between us we have chalet, villa, sailing, hotel and adventure holidayed with our families.  We know what is stressful and what is important to parents when booking a family holiday.  We know what works and what doesn’t, and what to look for in a property from the Kids’ Club programme, menus, activities, facilities, best bedrooms and of course adult luxuries. We’ll take the worry and the holiday-admin off your hands so you can enjoy the moments that matter and a little grown-up time too.  

10. Expert & honest advice

We are a small team of travel lovers.  We love what we do when it comes to travelling, but also getting to know our guests and tailoring their holidays time after time.  Nothing brings greater joy than hearing of our guests adventures and happy holidays.  Each of our travel consultants and concierge specialists has experience in the luxury travel and ski industry. They have worked for some of the best, they have visited and revisited properties, and they have a passion for exploring the new.  

11. We visit every property

 Each of the properties we feature is visited, approved and loved by our team. They are scrupulously inspected with every detail and must-dos (within the property and in the surrounding area) duly noted.

12. It's the people that matter

We are all about the people, always have been and always will be.  Our guests, our team, the people on the ground, our partners, our suppliers, the local communities. They all matter in equal measures and they all play a part in making the F&P experience what it is today.